When you're arranging an ambulance, one of the first questions our coordinator will ask is about the patient's condition — because it determines which type of ambulance actually makes sense. Sending an over-equipped vehicle wastes time; sending an under-equipped one risks patient safety.
Basic Life Support (BLS) ambulance
A BLS ambulance is fitted with oxygen support, a stretcher, first-aid equipment, and basic monitoring. It's staffed by a trained attendant and driver.
- Stable patients being discharged from hospital
- Non-critical transport to appointments or diagnostic centers
- Patients who don't require ventilation or continuous cardiac monitoring
- Wheelchair-assisted or mobility-limited patients
ICU / Advanced Life Support (ALS) ambulance
An ICU ambulance carries a ventilator, cardiac monitor, infusion pumps, and advanced airway equipment, staffed by a paramedic trained in critical care.
- Patients on ventilator support
- Unstable cardiac or respiratory conditions
- Post-surgical critical transport
- Inter-hospital ICU-to-ICU transfers
How to decide
If you're unsure, that's exactly what our coordinators are for — describe the patient's current condition, any equipment they're currently on (like oxygen or a ventilator), and we'll recommend the right vehicle type rather than leaving you to guess.
Related questions
If a patient's condition changes, our crew will communicate with dispatch to arrange the appropriate next step, which may include meeting an ICU unit en route for a handoff in urgent cases.
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