Cancellation Policy

Cancelling a scheduled booking

For scheduled, non-emergency services — patient transport, outstation ambulance, event or standby bookings — you can cancel by contacting our team directly. We ask for as much notice as possible so we can release the vehicle and crew for other bookings.

Emergency dispatches

Once an ambulance has been dispatched for an emergency call and is en route or has arrived, the booking cannot be cancelled in the same way as a scheduled service — the vehicle and crew have already been committed to reaching you.

Cancellation windows

• Cancelled more than [REVIEW: e.g. 4 hours] before scheduled pickup — no charge
• Cancelled within [REVIEW: e.g. 2–4 hours] of scheduled pickup — a cancellation charge may apply, confirmed at the time of booking
• Vehicle already dispatched or en route — full charges apply, per our Refund Policy

Contract and standby cancellations

For standby, event, or contract-based ambulance arrangements, notice periods and cancellation terms are agreed in writing at the time of booking, since these involve dedicated vehicle and crew allocation in advance.

How to cancel

Call or WhatsApp us at +91 8821084108 with your booking details, as early as possible.