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Legal
How we collect, use, and protect the information you share with us.
Last updated: August 2026
When you call, message us on WhatsApp, or submit our contact form, we collect information you provide directly — such as your name, phone number, email address, and details about the service you need. We do not collect sensitive medical information beyond what you choose to share to help us respond appropriately.
We use the information you provide to dispatch ambulances, respond to enquiries, coordinate bookings, and improve our service. We do not sell your personal information to third parties.
We may use analytics tools to understand how visitors use this website — such as which pages are viewed and which buttons are clicked — to improve the site. This data is used in aggregate and is not used to identify individual visitors.
We retain contact and booking information only as long as needed to provide our services and meet reasonable business and legal requirements, and we take reasonable steps to protect it from unauthorized access.
For questions about this policy or your information, contact us at care@bestambulance.in or +91 8821084108.